Maintains receiving, warehousing, and distribution operations by initiating, coordinating, and enforcing programs.Complies with federal, state, and local warehousing, material handling, and shipping requirements by studying existing and new legislation.Safeguards warehouse operations and contents by establishing and monitoring security procedures and protocols.Controls inventory levels by conducting physical counts and reconciles with data storage systems.Maintains the physical condition of the warehouse by planning and implementing new design layouts.Achieves financial objectives by preparing an annual budget, scheduling expenditures, and analyzing variances.Completes warehouse operational requirements by scheduling and assigning employees.Maintains warehouse staff by recruiting, selecting, orienting, and training employees.Improves staff performance by coaching, counseling, and disciplining employees.

Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels.
Developing a solid and trusting relationship between major key clients and company.
Acquire a thorough understanding of key customer needs and requirements.
Expand the relationships with existing customers by continuously proposing solutions that meet their objectives.
Ensure the correct products and services are delivered to customers in a timely manner.
Serve as the link of communication between key customers and internal teams.
Resolve any issues and problems faced by customers and deal with complaints to maintain trust.
Strongly sort out root causes of problems and experienced in sharing action plans.
Better skilled to manage team members in accordance defined SOP.
Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics.
Ability in problem-solving and negotiation.

Strategically manage warehouse in compliance with companys policies and vision.

Oversee receiving, warehousing, distribution and maintenance operations.

Setup layout and ensure efficient space utilization.

Initiate, coordinate and enforce optimal operational policies and procedures.

Adhere to all warehousing, handling and shipping legislation requirements

Maintain standards of health and safety, hygiene and security

Manage stock control and reconcile with data storage system

Liaise with clients, suppliers and transport companies.

Plan work rotes assign tasks appropriately and appraise results.

Recruit, select, orient, coach and motivate employees.

Produce reports and statistics regularly (IN/OUT status report, dead stock report.

Receive feedback and monitor the quality of services provided.

Provide customer services from shipment tracking and inquiry.

Ensure proper loading, offloading and transportation of cargo from warehouse to airport.

Ensure proper documents were attached for custom clearance of Personal Effects to Commercial shipment.

Filing and updating office documents.

Briefing the personnel in operation to avoid conflict.

Supervise and coordinates activities of workers engaged in loading and unloading cargo.

Assign job tasks to worker according to loading and unloading schedules and observes loading of conveyance to define conformance to loading patterns to prevent shifting.

Verify materials loaded or unloaded against work order.

Train new employees in job duties.

May schedule sequence of transportation usage, routes of transportation vehicle operators, or movement of materials into out of storage area.

Plan and coordinate the provision of friendly, efficient services to guests.

Coordinate and supervise all activities for guests.

Anticipate guest needs, handle guest requires, and solve problems.

Maintain a high level of product and service knowledge to explain and sell services and facilities to guests.

Maintain knowledge of special programs and events.